While on vacation, I decided to have my hair cut and highlighted. I walked in and Kim was available. She did an outstanding job on my hair. She was very precise and meticulous. Love the cut and color! I would definitely plan another trip (3 hours) to see her again! Kim rocks!
Came in at 8.05 pm for a trim. No customers were in store. Sign said close at 9 but was told she didn't have time to get to me since she was closing soon. They must have made all the money they wanted for today.
Been going to J.C. Penney Salon for 4 years now. Debbie is outstanding. Moved to Little River and still make the trip down to Myrtle for my hair to be fixed. Love it!
This place was horrible. The salon manager is rude and the staff are very unprofessional. We had a horrible experience and I asked for a refund since they turned my hair orange. Since I didn't not want them to fix it for free I asked for a refund and the salon Manger said she had to get store manager I said yes get store manager and she said she was going to call store security too. I did not make a scene. Went somewhere else to have another salon fix my hair. Had to walk thru store to get to my car and showed them my new color. Salon Manger made a scene and told me to leave her store and never come back. Everone was staring at me and I told her she did not have to be so rude. They overcharged me and gave me orange hair. Christina does not know how to do ombre on dark hair. She turned my hair orange and did not do an ombre. As I left salon manager told me leave we don't want you here. They robbed me of 188.00 dollars and found every excuse rather than any solution to a customer to rob me of my money. I had to call corporate to get a resolution and waiting for a response. In the meantime I am out 188.00 and another 198.00 for making the mistake of going to this salon. They do not stand up to any guarantee or quality of service. Do not recommend this place and very dissatisfied and disappointed in the staff and manger.
WARNING!!!!! IF YOU ARE NOT CACUSAN THE SALON AT COASTAL GRAND MALL IN MYRTLE BEACH S.C IS NOT FOR YOU!! I HAVE NEVER BEEN MORE DISCUSSED WITH A BUNCH OF UNPROFESSIONAL PEOPLE IN MY LIFE!!! MY FAMILY AND I ARE ONVACATION AND I WANTED TO GET MY HAIR DONE. WELL I MAKE AN APPOINTMENT EXPLAINED WHAT I WANTED AND WAS TOLD TO COME IN. UPON ARRIVAL I WAS ASKED HOW CAN I HELP YOU..... INSTANTLY THE WOMAN TURNED HER BACK TO ME AND STARTED TALKING TO HER CO WORKER WHILE I STOOD THERE. LONG STORY SHORT THREE DIFFERENT WOMAN TALKED TO ME LIKE I HAD NO IDEA ABOUT MY OWN HAIR. THAN TO TAKE IT EVEN FURTHER EVERYONE BECAME BOOKED FOR THE DAY..... AND ONE FOR FREE THEM TOLD ME SHE NEVER DID MY TYPE OF HAIR AND THEN TRIED TO CLEAN IT UP BY SAYING MY HAIR PERSONALLY.... THEN SHE ASKED ME DID I TRY ANOTHER SALON!!!! HOW DISRESPECTFUL CAN YOU BE!!! AND THEN THERE WAS NOT MANGER IN THAT LOCATION SO THEY CALL A STORE MANAGER TO SPEAK TO ME .... TO REALLY SAY NOTHING TO JUSTIFY THEIR BEHAVIOR!!!!! SO WITH THAT BEING SAID STAY CLEAR OF THIS SALON THERE WAS NOT ONE AFRICAN AMERICAN IN THERE BUT MY DAUGHTER AND I. AND BY THE WAY MY BEAUTICIAN AT HOME IS CAUCASIAN AND SHE DOES A GREAT JOB!!!! SO THANK YOU FOR THE HISTORY LESSON FOR MY DAUGHTER AT FIRST HAND TO LET HER KNOW THAT SHE SHOULD NEVER LET SOMEONE TREAT HER IN THAT MANNER EVER!!!!!!
J C Penney Salon is a US Beauty Salon based in Myrtle Beach, South Carolina. J C Penney Salon is located at 1800 Coastal Grand Cir, Myrtle Beach, SC 29577, USA.
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