NEVER AGAIN.
Rudeness and incompetence are not qualities that make for business success; old guy needs to retire, but probably can't monetarily afford to do so, hence him being short of temper - he's certainly doing a disservice to the UPS brand.
When I suggested he ought to have his other employee do it for him, he lost his temper and began shouting. He recognized that I'd been coming to that location for awhile; if he recognized that, why could he still not figure out how to spell my name right, much less find it in the system, even after I provided it to him ON PAPER IN LARGE WRITING?
Had to go to another UPS location, and they took care of everything straightaway without any difficulties. I consider myself vindicated.
at all ups stores unless you choose an access point online to be delivered to the UPS store. they will charge you online anyway
they do charge fees.
I sent a package out 03/10/15 and my merchandise was quote on quote missing. Since then I've spoken with a member of management and I'm satisfied with the outcome. The manager was kind and understanding. She ensured me that the items that were missing would be refunded. Thank you guys for fixing the issue!
The owner of this location is an old guy who's perpetually in a bad mood, and trash talks me every time I'm in; I don't know what his problem is - I pay almost $100 every time I have to ship luggage out - am I not paying enough to be afforded basic human courtesy?
Today was the last straw: He couldn't find my info in the system (name or phone number) even though I've been coming to this location for the past 3 years, and he couldn't find it even after I spelled it out on paper for him; I think he needs glasses: He was squinting as he was reading the paper and the computer screen.
I use this store at least 3 days a week and they're wonderful, thank you.
I have been using this UPS store for over a year at least 3-4 times a month and their service is great. Very glad they are close by.
The Ups Store is a US Finance company based in Myrtle Beach, South Carolina. The Ups Store is located at 1229 38th Ave N, Myrtle Beach, SC 29577, USA.
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