Purchased a super scooter 1000 about six months ago through Amazon. Lots of fun to ride around the neighborhood as I live in a golf cart friendly community. Scooter is much faster than the golf carts.
Bought a scooter and charging port online from them. They had a deal where you buy a scooter and you get $50 of free spare parts. Did not get my free spare parts. I emailed they responded and said that it should be in box. Before I emailed them I looked all over, in scooter battery compartment, styrofoam pockets and tore the box...nothing. I emailed them several times about not receiving my free spare parts. I get no response from them at all. I say false advertising. And I was going to buy another scooter for my girlfriend. To bad they lost a sale because of this.
I will always write a review for either good or bad service/ customer service! These guys are hands down the WORST!!!! We got into town in Saturday afternoon rented the scooter by 5 pm by 6 pm we had a flat tire (unknowingly ran over a fish hook) well guess what... they close at 6pm on Saturday and don't reopen again until Monday at 11am! So according to their contract you are to return the scooter right away in the event of a problem with the scooter. Well so we had no way to get them to repair the scooter or replace it for almost 48 hours and at no point did they offer to allow us to keep the scooter an extra day to recoup the time lost! I would have gladly paid a flat tire fee to have it repaired in a timely manner but that too isn't an option! Morale of the story is don't rent from these bums! They are also rude and ignorant when even trying to ask why they wouldn't even offer an extra day or any kind of refund!
i have a scooter from them and it is one of the best! it has taken a beating of four years of wheelies, jumps and so on.
I had an issue with the battery. My call was answered on the first time. The gentleman suggested checking tire pressure and a couple other things. I tested the battery to find two weeks cells. I shipped them the battery in return they shipped me A new one. I believe I'm going to call and order one for my wife now
I never write reviews and I hate doing this but I'm really really upset!!! I've done a lot of research on scooters over the last month. I really thought this would be the best for me. Picked it up from FedEx had holes in the box, huge dent in the deck and scratched up. Some screws are stripped, and I feel like I bought a used scooter. Has scratches all below the handle bars on the bar that folds down. Very upset!!! I really thought after buying the Super Turbo 1000 Elite scooter that I would be really happy and satisfied. I am a mother to 3 kids that has a autoimmune disease that's only getting worse. I wanted to be able to ride in style with my kids and be able to get around with them when my knees wouldn't allow me to walk. Now I'm a little worried that I got a used scooter. Scared I'm going to have issues with this thing! Also I bought 4 accessories for it! Hill climbing kit, tail lights, bigger bag on back and rack. Also got the charging port. Anyways I don't think I recommend buying one from these people.
Super Cycles Scooters is a US Store based in Myrtle Beach, South Carolina. Super Cycles Scooters is located at 1131 Dick Pond Rd, Myrtle Beach, SC 29575, USA.
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