TL;DR. Don't waste your time. If you're in a position where they can take advantage of you, they will.
We had almost arrived in Surfside Beach, SC for our family vacation, when our vehicle gave trouble. We were stranded on the side of the road and didn't know a mechanic in the area. We called Advance Auto and Hughes Automotive was recommended to us. After a phone call to Hughes, within 20 minutes their roll-back arrived to tow our vehicle in for repairs. We were given a quote and once agreed, the mechanics went right to work on our vehicle. Within 1 hour and 30 minutes of our breakdown, our vehicle was repaired and ready to go. As happy as we were about the quick and professional service, we were even more thrilled when the total charges were LESS than what we were quoted. Wow!! We were so grateful for these savings and extremely thankful to Hughes Automotive for their excellent service. If you are looking for exceptional customer service and a job done right, we would highly recommend Hughes Automotive!
I was in Myrtle Beach making a delivery of Furniture to Pirateland when my 7.3L diesel decided to cut off on me in the middle of traffic. I needed to be back on my way to NC by the next morning. I dropped the truck off at around 11:30 am, he said he'd start on it immediately. Called back at 4:30, he was just pulling it into the garage. Come 5:00 he told me I needed a high pressure oil pump and fuel filter housing, and that it'd take 4 days and 2200 bucks to fix.
They got me right in and took care of my broken front window really quick! Great service, good prices, and quick. What else can you ask for?! Did a timing belt for my wifes car too! Good job!
Now, I'm no fool. I know a thing or two about engines, I was just out of town and had no tools available to work with. I had it towed back to where I live, and had one of my trusted mechanics look at it (I'm in a job field where I don't really have the time to work on my vehicles.) The whole issue was a .50 cent o-ring that literally takes about ten minutes to swap out.
It was a stormy Saturday morning as we headed home from our vacation to NC. Our RV loaded with 4 adults, 4 children and a dog when our started to skip and sputter. We pulled off in Murrell's Inlet where we lost all power and we were stuck in a thunderstorm. We called "Quest" our RV roadside assistance. They offered to dispatch a tow truck if we could find a place to tow the RV. Well, Sat in this area of SC most of the Ford dealerships were closed or closing and no one was open on Sunday. We were referred by a local Ford dealer and Joe ( our limo driver who transported us to the Hotel) to call HUGHS Automotive and RV repairs. They were able to get the part overnighted and installed by Monday ! The service was outstanding John drove my husband back to our hotel that SAT afternoon and delivered our RV to us "ready to go" on Monday afternoon. The business is friendly,honest and incredible reasonable with their billing. The Hugh's automotive & RV service, IAN and JOHN turned our bad luck into a great experience. Thank you !!
Hughes Auto Sales is a US Car Dealer based in Myrtle Beach, South Carolina. Hughes Auto Sales is located at 4383 Dick Pond Rd, Myrtle Beach, SC 29588, USA.
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