Chris, our store cashier, was excellent. Very knowledgable & helpful & courteous.
Do not ever buy appliances from this store or allow them to offer you their charge account. They start at one figure and add and add parts and pieces and services. You should never trust anything said by a sales person named Rob Reilly. Great at selling and great at forgetting his customers and promises.
A man named William was so kind to stop what he was doing to check and fill our tires while he was already busy working on another vehicle. We will definitely be returning to purchase tires from sears. Thank you, William!!
For lack of better words it's like a ghost store. Seems basically like an entrance or walkthrough to the remainder of the mall. Sometimes there is some good stuff and mostly it seems sort of empty in a way even though there is stuff on the shelves. Otherwise fair prices and fairly decent employees.
HORRIBLE RETURN POLICY! I bought $200 worth of shirts one day. The shirt sizes were inconsistent so I went back 34 days after my purchase to EXCHANGE for a smaller size. They would not allow it because the 30 day return timeframe had passed. I can understand them having issues with a return, but all I wanted was a simple exchange of the same style and name brand of shirt, simply in a smaller size. No go. To me, the solution was so simple... I get what I want, I'm happy and I'd probably return to shop again and THEY WOULD BE OUT ABSOLUTELY NOTHING. Instead I'm extremely frustrated and will never buy anything from Sears again. I don't understand how they think this is a good business model? Maybe that's why Sears is going out of business. Remember to consider that if you purchase something with a warranty at Sears, it'd probably be best to buy it elsewhere. I've told my story multiple times and more often than not, the person that I am talking to states that they've experienced or heard similar stories about Sears. Do NOT shop at Sears. This location is in a mall with many other stores. Why purchase from a store like Sears when there are so many other options within walking distance that have acceptable EXCHANGE policies?!?
Sears is a US Department Store based in Myrtle Beach, South Carolina. Sears is located at 1200 Coastal Grand Cir, Myrtle Beach, SC 29577, USA.
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