I asked him to check and be sure before I called Meineke upset. He called me back and stated that there was fresh oil, but the filter was black. He saved it for me and it was filthy! Meineke never changed the filter and the worst part was that I got the synthetic oil change and would have driven around with a filthy oil filter for 10,000 miles!!!!!
Fantastic service! I had never heard of Meineke, but a friend suggested I try them, and am I pleased that I did. Very good prices on tyres (I needed a full set) and they checked the brakes and carried out necessary work again at a very good price. They were courteous, prompt and very reasonable - what more could you ask for?
Custom exhaust shop all day!
NEVER, NEVER GO THERE!!!!!
I called the manager James and told him what happened - he said he would call me back. When he did he said he looked at the video and it shows the tech removing the skid plate so I went in to look at it myself. All the tech did was undo the plastic plate around the skid plate and move it aside to let the oil out. You could even see it wiggle because he left it hanging in the air while. The steel skid plate would have had to be taken off completely because of it's size and weight and it surely wouldn't have wiggled in the air - plus the video never showed the tech changing the oil filter!!!! James aid he would have the owner, Jim, call me. He never did. I was not offered a refund or anything! I spent over $200 dollars there that day only to be lied to, left with a huge bill and almost another 10,000 miles on a filthy oil filter!!!!
On the way home, my driver side window started giving me trouble, so the next morning I took the car to my mechanic. I left the car with them since the parts I needed had to be ordered. I asked if they could order new bolts for the skid plate since the ones on it were rusted. My mechanic called me back and asked if I wanted an oil change while the skid plate was off. I said no and told him I didn't need one because I'd had one the day before I brought it to him. He said that was not possible because there was no way anyone could have taken that skid plate off - they had needed an air hammer to get the last few screws out. (FYI - I recently bought it and it had previously lived in Pennsylvania.)
I went in for an oil change and was told by the manager they were having a hard time getting the skid plate off of my VW Beetle because the bolts holding it in place were rusted. I asked if they could get it off and even told them they could cut the bolts and put the skid plate in the back seat until I got new bolts for it - they said no problem. I left thinking they had put the skid plate back on because it wasn't in my car.
I do like Meineke and really appreciate the free oil change for Veterans. I had checked and confirmed it was on Saturday the 11th. I was told they were open to 4. I arrived around 3 to find it was actually closed. Two other vehicles showed up as well. I found out they were only open a few hours and closed at noon. I'm sure many others were disappointed like me. If that had been made known they would be closing at noon on the website or when called I would have gladly been there in the morning.
Great service, excellent work. They do very good exhaust work, and custom exhaust welding. The team is very skilled, and they are very good a welding pipes, clean lines on their work. The prices are fair, you get what you pay for. James the MOD has helped me several times, and I can not name one other shop in the Myrtle Beach area that I would let mod any of my car's exhausts. Setting an appointment is best, they do work fast, 5 out of 5 stars.
I came into this location on a Friday morning without an appointment and my experience couldn't have been better! The staff was welcoming and eager to help. I went in for an oil change and was in and out in less than 35min! (Mind blown). I've been to many locations on the beach for car services but the fellas and services at this location are by far the best!!
Meineke Car Care Center is a US Car Repair based in Myrtle Beach, South Carolina. Meineke Car Care Center is located at 362 George Bishop Pkwy, Myrtle Beach, SC 29579, USA.
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