My husband and I have been coming to this location for years. My husband (then boyfriend) came to Zales in 2012 to look at promise rings. Megan was the associate who assisted him and was nothing less than wonderful. Megan also helped me pick a watch out for him for Christmas one year. We also looked many times for an engagement ring that I loved and was in his price range. We were unfortunately not able to find something at their store, but found my ring at a Zales Outlet in Pennsylvania while visiting his family. Even still, for all of the biannual inspections and numerous cleanings, everyone has been great. My ring has many diamonds and intricate detail, and had to be sent away quite a few times because of loose diamonds. Megan always took such wonderful care of us. We’re moving out of state and we are going to miss this location! Thank you for helping us through everything, Megan! You’re the best- we’ll miss you.
I had a great experience at this location. Sales staff was great.
Absolutely horrible experience. I purchased my finances engagement ring there and had to get it sent to get resized. A month later we get the ring back with 2 diamonds missing! After accusing my fiancé of giving them the ring like that, they sent it back to get the diamonds put back in. Another month goes by and we got the ring back but it didn't look right. We had a private jeweler check the ring and the 2 diamonds they replaced the missing ones with were smaller than all of the rest. Very disappointed, wouldn't go back there again for anything.
go to Kay across the way ask for Jill this place is a joke. Ordered something online earrings, they openings were for baby ear lobes took them in there with intention of exchanging and getting something else. They said they can't and it has to be put back as a refund only. Thats the dumbest thing I have ever heard in my life. Won't be going back the quality is crap anyways.
I had a great experience with the sales clerks at Zale's. They were very helpful and friendly. My only problem with Zale's is the amount of time it takes to get something fixed. I had to send of my purchase out to get fitted and it took a month. I think if the clerks had told me it would take a month i wouldn't have been so anxious. Plus I financed them and I've made two payments with nothing to show.
Zales is a US Jewelry Store based in Myrtle Beach, South Carolina. Zales is located at 912 Coastal Grand Cir, Myrtle Beach, SC 29577, USA.
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